My Online Program
Learn how to get the most out of your online program with Kotis.
Getting Started
- Kotis Security
- Portal Types & Comparisons
- Your Kotis Team: Who does what?
- What reports can I pull?
- New Portal Set-up
- Program Admin Training 101
- Program Admin Account Types & Item Access Groups
- Understanding your Program Settings page
- Portal Types & Comparisons (Clone)
- How a Redemption Portal Works
- Portals & Features FAQ
- Privacy Overview: Why we restrict client information (PII)
- Editing Your Portal - How to Make Changes
- Using MyKotis
- Order Approvals
- Admin email alerts & email customization
Integrations
Warehouse & Shipping
- Tradeshow Return Guidelines
- International Shipping 101
- Economy DDP - Supported Countries
- Custom packaging options from inventory
- Shipping to India Requirements
- Advantages of Bundling
- Product Restrictions per Country - Shipping
- Shipping HAZMAT Items from your portals
- Receiving Damaged Items at the Warehouse
- Warehouse Packing Guidelines
- Pre-Kit vs Shipping from Inventory
- Inventory Donations and/or Recycling Process
- Warehousing, Fulfillment, and Delivery Standards
- Portal Shipping Options
- Kotis Warehouse Barcode Policy
- KPS Warehouse Capacities for Freight
- What is Dimensional Weight (dim weight)
- Delivery Requirements for Shipping Products to Kotis
- Prop 65